Privacy Policy

Definitions

Personal Data

Information that identifies or can identify a natural person.

Sensitive Personal Data

Information that reveals intimate personal characteristics, such as racial origin, religious beliefs, political opinions, genetic data, or biometric data.

Personal Data Processing

Any operation involving Personal Data, including collection, recording, storage, use, sharing, or destruction.

Data Protection Laws

All laws governing Personal Data Processing, including Brazil’s General Data Protection Law (LGPD, Law No. 13,709/18).

Data collected and reasons for collection

We collect and process the following types of personal data:

Use of cookies and tracking technologies

PWS CLOUD uses cookies, which are small text files stored on your device, and other tracking technologies to improve your experience on pws.cloud, understand how our services are used, and optimize our marketing strategies.

Types of cookies we use

• Essential cookies: Required for the website to operate and for you to navigate and use its features. Without these cookies, services such as shopping carts and payment processing cannot be provided.
• Performance and analytics cookies: Collect information about how visitors use the website, which pages they visit most frequently, and whether they encounter error messages. These cookies are used to improve performance and the user experience.
• Functionality cookies: Allow the website to remember choices you make, such as your username, language, or region, and provide enhanced, more personal features.
• Advertising and social media cookies: Used to deliver advertising that is more relevant to your interests, limit how often advertisements are displayed, and help measure campaign effectiveness.

Purposes of data processing

The data we collect is used to:

• Provide, operate, and improve our services and offerings;
• Process your transactions and send notifications related to your purchases;
• Personalize your experience and recommend content or products that may interest you;
• Communicate important information, offers, and promotions according to your communication preferences;
• Perform internal analyses to develop and improve our services;
• Comply with applicable legal and regulatory obligations.

Sharing and transfer of personal data

We may share your personal data with third parties in the following circumstances:

• With service providers and partners that assist our business operations, provided they comply with our data protection guidelines and applicable law;
• To comply with legal obligations, respond to legal proceedings, or protect our rights and property, as well as the safety of our customers and the public;
• In connection with a corporate restructuring, sale, merger, or other asset transfer, provided the receiving entity agrees to respect the privacy of your data under a policy equivalent to ours.

Links to other websites and social networks

Our platform may include links to external websites operated by partners, advertisers, and suppliers. When you click these links, you leave our website and begin browsing domains governed by their own privacy policies, for which we are not responsible.

We recommend reviewing those policies carefully before providing any personal data. Likewise, we are not responsible for the privacy practices of third parties such as Facebook, Apple, Google, and Microsoft. We encourage you to review their policies when using their services or applications.

Data subject rights

You have several rights concerning your personal data, including:

• The right to access, correct, or delete personal data held by us;
• The right to restrict or object to our processing of your data;
• The right to data portability;
• The right to withdraw your consent at any time when processing is based on consent.

To exercise these rights, contact us at atendimento@pws.cloud.

Data security

We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure. We are committed to notifying you and any applicable authority of security breaches as required by law.

Changes to this Privacy Policy

Our Privacy Policy may be updated periodically. The latest version will always be published on our website and will indicate the date of its most recent revision. We encourage you to review this policy regularly to remain informed about how we protect your data.